The DS code does not ask whether a consumer is probably in a program. It asks whether the furnisher has verified it. This page sets out what verified means at ScrubHits — the test applied to every result, the grades we return, and the record that stands behind each one.
CDIA’s Industry Bulletin sets two conditions for reporting DS. A ScrubHits verification is built to answer both, in order.
The furnisher has verified that the consumer is actively participating in a for-profit debt settlement program — a real engagement with a for-profit debt settlement company acting on the consumer’s behalf, not an inquiry, a consultation, or a negotiation the consumer is running alone.
The participation is expected to materially alter repayment terms — including during the period before any settlement completes, while the consumer is expected to pay a reduced amount and the account has not yet been reported as settled.
When both conditions hold, the code reports on all applicable accounts at the same financial institution — which is why our checks run institution-wide, not one account at a time.
Grades are shown on every result, with the basis. A furnisher that wants to see why a line graded as it did can see it.
Two provisions do the asking.
CDIA sets the conditions for the code. The standard on this page is our operating implementation of those conditions: what our network must hold before a result is graded Verified. Where CDIA publishes further guidance in the Credit Reporting Resource Guide, the standard is updated to it.
No — and we will tell you that in the data itself. Indicated is a prompt to inquire, not a verification. Reporting on an indication would fail CDIA’s first condition.
The network is refreshed as often as daily, every result carries its as-of date, and file review runs against the file you are about to send — so the verification and the report sit in the same cycle.
Start with a mutual NDA and one file. We review the file you are about to transmit, hand back the corrections with the evidence behind each one, and you decide what reports.
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